Custom Order Terms & Conditions
Custom Order Terms
All items marked on the website as "custom order" or "special order" are built to order. Production time on custom order items is approximately 8 weeks. This production time may vary slightly due to production capactiy and materials availability. We will notify you of any significant delays in the production of your custom order. Once a custom order is placed, the order processing and production process begins, as a result custom orders cannot be canceled or altered once your order is placed. Please contact us prior to placing your custom order to confirm availability of custom sizing, color, or other custom options. Please note that not all styles can be built in all colors and sizes, we will contact you if your desired style cannot be built in the size or color you desire to discuss alternatives. Because custom order items are built specifically for the customer ordering them, once your order is received it cannot be returned or exchanged. Please also note only those styles listed on our website can be custom ordered, we cannot produce discontinued styles as custom orders. By placing your custom order you are agreeing to the Custom Order Terms & Conditions detailed above.